
Bought the player at Best Buy yesterday (to replace a SONY s-350 which did not last a month!). The player worked wonderfully for a day. Today, I turned it on and it went into LOAD mode and never budged from there. I tried the resetting function, but the player was oblivious to it. I unplugged it and plugged it back in thinking it would reset itself, but that also did not work. So, back to Best Buy tomorrow to return it. My next Blu Ray disc player will be my last attempt, if this fails, I am back to DVD players and the new technology can go on without me.
I spoke to SAMSUNG live chat and the person was useless. All she could do was tell me to reset the unit (which I tried before). Next she said the issue will need a support ticket and a technician to work on it. REALLY? A player that is not even a day old? I told her to forget it, that the player goes back tomorrow and I am going with another brand.
I have to say, if this is an attempt at getting people to stick with Blu Ray and make sure the technology survives they better start putting out players that actually work.
UPDATE:
I replaced this unit with the LG BD390. WHAT A DIFFERENCE! The remote works faster and easier (without having to press the buttons countless times as i had to do with the Samsung). The load speed is lightning fast. Netflix works great and equally fast. Best of all, the machine WORKS! Oh, another detail...the buttons are on the FRONT of the machine, not on the top like the Samsung.Get more detail about Samsung BD-P3600 1080p Blu-ray Disc Player.

